Shipping policy

Last updated: September 9, 2026

Printed for your order

Our apparel is made to order. Production usually takes 2–4 business days before shipment, starting after payment and order details are confirmed. Carrier transit time is additional. Business days exclude weekends and public holidays. Please allow time for both production and delivery when ordering for a race or a gift.

Checkout uses a four-business-day production allowance when calculating delivery estimates. Any delivery date shown is an estimate, not a race-day or next-day delivery guarantee.

Where we ship and what it costs

We offer standard tracked shipping to the contiguous United States, Alaska, Hawaii, and Puerto Rico where checkout offers delivery. Expedited shipping is not available.

Shipping and handling rates are calculated at checkout based on your destination, product categories, and total shipping weight. Rates increase with the weight of your order. Shirts, singlets, and long sleeves share one rate group; hoodies and hats each have their own. When your order includes more than one group, the applicable shipping charges are combined and the total is shown before payment.

For bulk orders or an order that does not receive a shipping quote at checkout, email contact@trailcrashers.com with the products, quantities, and delivery destination. We will confirm a shipping quote before you pay.

Your final shipping charge and applicable taxes are shown before payment. International delivery and destinations without an available checkout shipping option are not currently offered.

Tracking and delays

We will email tracking information when your order ships. The carrier's first tracking update can take 1–3 business days. Items may ship separately; follow the tracking details provided for each shipment.

If we cannot ship within the timeframe stated when you ordered, we will notify you, provide a revised estimate, and explain your option to cancel the unshipped items for a prompt refund. We will obtain any consent required to continue with a delayed shipment. Weather, holidays, and carrier disruptions can affect transit after dispatch. Contact us if tracking stalls or your parcel does not arrive so we can investigate and arrange an appropriate resolution.

Addresses and returned parcels

Please verify your delivery address before ordering. Contact us immediately about an error; corrections may not be possible after processing begins. If an incorrect or incomplete customer-provided address causes a parcel to be returned, additional reshipping charges may apply. We will explain any charge and obtain your agreement before reshipping. We will not charge you to correct our fulfillment error.

Shipping help

Email contact@trailcrashers.com with your order number. For damaged, defective, or incorrect items, see our Return and refund policy.